Order Tracking

How can I monitor my order?


Your order will be despatched by DPD.

When your order and payment are validated, YSL Beauty sends an initial e-mail to confirm your order. 
Then, once your order has been prepared and despatched, you will also receive an order despatch confirmation by e-mail. In this second e-mail, you will find a parcel number.


By clicking on the link to the DPD website in this e-mail, and entering the parcel number, you will be able to track your parcel. 
Here is a list of the different delivery status:
- Parcel being prepared
- Parcel despatched - Delivery pending
- Parcel awaiting delivery - Addressee informed - Contact carrier
- Parcel awaiting delivery - Contact YSL Beauty customer services
- Parcel awaiting delivery - Contact carrier
- Parcel delivered