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Privacy Policy


This website is owned and run by L’Oréal (U.K.) Limited (“L’Oréal”). L’Oréal is committed to safeguarding your privacy online. We believe that the best way to protect the privacy of users of our website (the "Website") is to tell you what information we gather and ensure that you understand and consent to our uses of such information.

We may occasionally modify the privacy policy and will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. We may let you know via the homepage when this happens but you should check the policy frequently to read the changes.

Please note that the Website contains links to and from other websites. We are not responsible for the privacy practices or the content of such websites and the information practices of those websites are not covered by this privacy policy.

What information do we collect? How do we use it?

When you visit the Website, we may ask you for contact information, personal details and your email address. From time to time we may use the information you give us for marketing purposes (for example to develop or promote complimentary products or services). Where you have consented to us doing so, we may share information you give us with other carefully selected companies. We are continually developing products and services abased on information and feedback we receive from visitors to the Website and users of our products and services and we may share these with you , as well as notifying you about other products we think you will find valuable and interesting. If you do not want to receive such communications, simply tell us when you give us your personal information or email us at We may also use your personal information to track activity on the Website. We do this in order to serve you better as we understand how you and other visitors use the Website.

Whenever we collect personal information we make an effort to include a link to this privacy policy on that page.

Do we share the information we receive?

Your information will only be shared with our agents, consultants, service providers and other companies within the L’Oréal group. We do not otherwise disclose information about your individual visits to the Website or personal information which identifies you to other third parties unless we have your prior consent or unless required to do so by law.

Where will the data be stored? How secure is it?

Your information is stored on our in-house database which only our employees and agents can access. This, or the dynamics of the Internet may mean that information is sent electronically to servers outside of the country where you originally entered the information. In addition, that information may be used, stored and processed outside the country where you entered that information. While there is a risk that countries to which information is transferred will not be subject to an information protection regime as rigorous as that of the UK, we will always take steps to ensure that your information is treated securely and adequately protected in accordance with this privacy policy.

Unfortunately, no data transmission can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems. Agents or contractors who in the course of providing services to L’Oréal have access to information which you give to us are required to keep that information secure and confidential and are not permitted to use it for any purpose other than to carry out the services which they are performing for L’Oréal.


What are they

A cookie is a small file that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are.

We use them to help you navigate our website efficiently and perform certain functions. We will not use cookies to store any personally identifiable information about you that others could read or understand. We do not use cookies to track your internet usage after leaving our site except to show you offers from us when you visit certain sites.

Do I want to stop them?

Due to their prime role of enhancing or enabling usability or site processes, disabling cookies may prevent you from using certain parts of this website. We explain the cookies we use in the table below and give you a button by which you can block the optional cookies. There is also a button by which you can agree to accept the optional cookies.

If you do not make either choice then you will be treated as having accepted all cookies on this site. Obviously you can change your mind in subsequent visits and use the buttons to change your cookie status for our site.

If you wish to restrict or block all the cookies which are set by our website (which as we say may prevent you from using certain parts of the site or from using the site as easily as you might), or indeed any other website, you can do this through your browser settings. The Help function within your browser should tell you how. For more information go to

Which cookies are being used on this site?

Cookie and status



Cookie Acceptance (necessary)


Records if you have accepted the use of cookies on the website. It does not contain any user information. This cookie remains on your computer after the session has closed.

Banner view (necessary)


Records whether you have been shown the Cookie policy popin (at your arrival on the site) so as not to show it to you again. It collects information in an anonymous form using a unique identifier. This cookie remains on your computer after the session has closed.

Session ID (necessary)


Required to navigate from one page to another and to maintain the login/logout information during your visit. It collects information in an anonymous form by using a unique identifier. Expires after 20 minutes of inactivity or when you end your session.

Basket Cookie (necessary)


Used to store the number of items and total cost of the basket when you are internet shopping with us. It collects information in an anonymous form by using a unique identifier. Expires when you end your session.

Cybersource payment cookies (necessary)


When you are internet shopping with us these two cookies work in relation to the secure payments aspects of the transaction and collect information in an anonymous form using a unique identifier. JSESSIONID expires when you end your session and BIGipServerorderpage expires after two hours.

Offers (optional)


Records whether you have been shown the exclusive offer popup on the home page so as not to show it to you again. It collects information in an anonymous form using a unique identifier. Expires when you end your session.

User Authentication (optional)


Contains your country code and an anonymous unique identifier used during your previous visit to personalise the content of this website. This cookie remains on your computer after the session has closed.

Google Analytics (optional)


These cookies are used to collect information about how visitors use our site. They are placed on the site by Google, Inc an American Corporation. It collects information in an anonymous form , including the number of visitors to the site, where visitors have come to the site from and the pages they visited on the site. This information is then used by Google to make reports for us and to help us improve the site. For more information visit

Doubleclick (Optional)

Doubleclick Cookie

This cookie ensures that you can see Yves Saint Laurent offers on carefully selected third party websites after you have left the Yves Saint Laurent. For more information or if you want to disable this cookie without removing the other optional cookies, please visit this link: . This cookie expires after 60 days.

Third-party site cookies

a) Social network icons. On our website we may use social networking icons and sometimes embed video content from websites such as YouTube. As a result when you visit a page with content embedded from for example YouTube or click on a social network icon it will take you to a link to that social site which will present you with cookies from that site. We do not control the dissemination of these cookies and you need to check with the applicable third party website for more information.

b) Flash cookies. L’Oréal uses Flash files to deliver part of its content, such as Video Player, throughout the site. To improve user experience Local Shared Objects – or flash cookies as they are commonly known – are employed to provide features such as auto-resume and for saving your preferences. Flash Cookies are stored in your terminal much in the same way as cookies are, however it is not possible to manage them at browser level in the same way.
How to disable Flash Cookies - the adobe website provides comprehensive information on how to delete or disable Flash cookies either for a specific domain like or for all websites – click here for details. Restricting the use of Flash cookies may affect your enjoyment of this site.

Reject or accept optional cookies from the site
Your Consent

By using the Website and submitting information, you consent to:-

(i) the collection and use of your personal information by us as described above; and

(ii) the transfer of your personal information to countries outside the European Economic Area.

Accuracy of Your Personal Information

You can check the information which we hold on you by emailing us at We will send you the information (as held by us) within the appropriate legal time limit and will try to send it within 14 days. You can also request us to correct any factual inaccuracies in that information or delete any of that information from our records.

Further Information

Questions regarding this privacy policy should be directed to