If you have been in touch with us regarding a complaint and are not satisfied with our proposed resolution, you are entitled to pursue online dispute resolution (“ODR”).You may do this using the electronic complaint form found here.

Contact Us

By phone: For questions regarding the tracking of an order or return: 0800 5870820.

We are available Monday through Friday from 8am to 6pm.

By mail: at the following address:

Internet Returns
Sentinel Drive
Sherwood Business park
Annesley
Notts NG15 0DF