
If you have been in touch with us regarding a complaint and are not satisfied with our proposed resolution, you are entitled to pursue online dispute resolution (“ODR”).You may do this using the electronic complaint form found here.
By phone: For questions regarding the tracking of an order or return: 0800 5870820.
We are available Monday through Friday from 8am to 6pm.
By mail: at the following address:
Internet Returns
Sentinel Drive
Sherwood Business park
Annesley
Notts
NG15 0DF
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