How can I monitor my order?
Your order will be despatched by DPD
When your order and payment are validated, YSL Beauty sends an initial e-mail to confirm your order.
Using your unique tracking number provided in the confirmation, ensure your delivery suits you. Follow your parcel on DPD.
Once your order has been prepared and dispatched, you will also receive an order dispatch confirmation by email. In this second email, you will find a parcel number.
By clicking on the link to the DPD website in this e-mail, and entering the parcel number, you will be able to track your parcel.
Here is a list of the different delivery status:
- Parcel being prepared
- Parcel despatched - Delivery pending
- Parcel awaiting delivery - Addressee informed - Contact carrier
- Parcel awaiting delivery - Contact YSL Beauty customer services
- Parcel awaiting delivery - Contact carrier
- Parcel delivered