You’re not required to bring anything, but are welcome to bring your own YSL products to show the Beauty Advisor in case you have specific questions or want to talk through your routine
Pamper yourself with a 1:1 consultation with our top Beauty Experts.
We take the safety of our staff very seriously. We will not tolerate any offensive or threatening behaviour, or any harassment or abuse of our staff. We will take immediate action in such instances, including notifying the relevant authorities and disclosing to them any relevant information (including your identity) as necessary.
How it works
YSL BEAUTY CONSULTATIONS
YSL COMPLEXION ROUTINE
30 Mins / Free
Matte or Glow? Whatever your preference, discover the secrets behind YSL's long-lasting looks and find your ideal complexion routine.
YSL MAKEUP LESSONS
30 Mins / Free
A special occasion, a night out or simply just wanting a change? Discover latest trend and explore looks want to achieve with our experts
YSL EXPRESS SERVICES
30 Mins / Free
Want to achieve your desired eye look, perfect lip shade, or simply ask the expert? Learn quick & easy top tips on makeup application from the YSL experts, tailored for you.
YSL SKINCARE CONSULTATION
30 Mins / Free
Let us help you navigate your skincare needs! Whether it's to reboot, plump, protect or more, we can offer you a tailored YSL product and routine solutions from wherever you can access your device.
YSL FRAGRANCE DISCOVERY
30 Mins / Free
Find the fragrance for you, whether you're after your signature scent, a perfume for a particular occasion or the ideal gift. Fully embody your fragrance of choice by learning the matching make-up look or skincare regime step by step.
MEET OUR BEAUTY EXPERTS
THAIS
Thais’s 13 years’ experience in beauty and friendly personality makes her a true favourite with clients and professionals alike
FARAH
Farah’s 17 years experience in make-up and beauty, her cheerful personality and passion for timeless looks ensured her many industry successes.
MAXI LEE
Maxi’s 8 years’ experience and her love for new trends, lead her to create many looks for local beauty editorials
FAQs
On a video consultation platform called Booxi used to conduct professional virtual appointments. Your data is not stored and the platform is 100% secure.
The appointment lasts for 30mins
One of our Beauty Experts whose biographies you can read above
Click on the link in the reminder email that is sent to you at the time of your appointment
Yes you have the option to cancel or change the time of your appointment. Just click on the Edit Appointment button in your confirmation email
No, this service is completely free of change
Yes, after your consultation we will share an email with an exclusive 20% off code that you can use on our site
DON’T HAVE TIME TO TALK?
Discover our virtual services from the comfort of your own home

SHADE FINDER
GLOW OR MATTE? FIND YOUR TAILORED MATCH

VIRTUAL TRY ON
TRY ON OUR YSL ICONS IN A FEW CLICKS