Libre Red Bundle
Your signature scent, dressed in red.
We hope you are happy with your purchase. If you have changed your mind, you may return your order within 30 days in accordance with YSL Beauty Returns Policy for a refund.
Get in touch with our Customer care team by Contact Us form.
Please choose Contact reason – ‘Online Returns’.
All eligible orders are refunded using the same payment method as the original order.
During Promotional & Festive period, some returns may take longer to come back to us. Please be assured we will do our best to issue the refund within our usual timelines.
For eligibility and full returns policy read below.
You may change your mind about and cancel any order purchased from us online at any time from the date on which we email you to confirm that the order has been dispatched until thirty (30) calendar days after you receive the product.
This does not apply to products which:
(a) are not suitable for return due to health protection or hygiene reasons.
(b) become unsealed after delivery (e.g. for perfume, if the sealed packaging has been opened).
(c) have been clearly personalised (such as by being engraved).
(d) by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly. This doesn't affect your statutory rights if goods are faulty or not as described.
NEED TO REPORT DEFECTIVE, INCORRECT OR MISSING PRODUCT?
Get in touch with our Customer care team by Contact Us form on the bottom of the site.
Please choose Contact reason – ‘Online Returns’.
If you are reporting damaged or defective item, please attach photographic evidence of the product affected when submitting the form.
